Refunds and Returns
We are happy to accept returns within 14 days. If goods are received by you in a damaged condition or not as described you will receive a full refund. If items are purchased with Afterpay or ZipPay there is a 10% restocking fee on full purchase price not just payments made. We apologise for this, but have fees that we have to pay to Afterpay and ZipPay. All other refunds are fee free. All returns must be returned in original packaging and unused. If used you will receive a 75% refund as the goods will now be classed as second hand/used goods.
Saddle Refunds. If Afterpay or Zippay are used in a saddle purchase there will be a 10% restocking fee on saddle refunds if returned from the 7 day trial